Here's some helpful party info! PLEASE READ THIS!
Check In
Arrive at Skate-Away USA 5 minutes before your scheduled session time, except on Super Saturdays 12noon-10pm. On Super Saturday, arrive according to your seating time; 12:00-2:00 seating times get here at 12:00, 2:30-4:30 seating times get here at 2:30, (let your guests know about what time you'll get here and to not be late). Please don’t bring in cake & supplies etc until you’ve already checked in. The eating tables are not ready until your seating time, so use this time to get skates on everyone. When you enter the front door, drop off your completed guest list. Remember, your guests cannot enter until we have the list. List only the names invited to your party (children that you agree to pay for if they attend). Any names not listed on your guest list will be responsible for paying their own admission fees. ALL children 4-17 (skating or non-skating) will count as one guest. ). Non-skating parents 18 & older and babies 3 and under are the only free spectators if they don’t wish to participate, and if they are not on the list they won’t receive any food etc that is included in your package. All babies must be in a stroller or baby carrier for safety please. Generally, non-skating parents & adults are not listed on your guest list, if they wish to skate they may buy a ticket at the front ticket window. Seating is provided for guests attending on the guest list, not for spectators. The parents of the birthday child badges are non-transferable and will allow birthday parents to get free skates (and not be counted as a party guest). We developed this check in system so you are not put in the position of paying for "uninvited" guests, and to cut down on confusion! All guests on your list that arrive will receive a special wristband upon check-in; which allows them to receive free regular skates along with all the food and items included in your package, and signifies them as a party guest.
Food
Pizza and drinks, (and ice cream if included in your party package), are served together about an hour into the party on Sundays OR after the first 30 minutes of the seating time on Saturdays, for the amount of guests with wristbands (10 drinks and 10 pieces of pizza for the first 10 kids). The charge for additional guests after the first 10 includes more pizza and other items included in your party package. Remember, Pizza is optional with VIP Private parties and the 1st sentence of this paragraph does not apply(If pizza is upgraded to your Private Party then it is best to eat about 45 minutes into the party.) If you would like to order extra pizza or drinks, please let us know before this time so everything can be delivered together. It's also very important that all guests have arrived on time for an accurate food count. Party favor bags & glow items (if included in your package) are delivered together after eating pizza, drinks, ice cream , and cake; usually about 15 minutes before the end of your seating time. Whole pizzas, extra drinks, fried foods, and everything in our Snack Bar and Stuff Shop can also be added to the party tab and delivered to you.
1. Please be ready for the birthday presentation (have your camera ready!)
2. Please note: NO ICE CREAM, FOOD, OR DRINK MAY BE BROUGHT IN FROM OUTSIDE, OTHER THAN YOUR BIRTHDAY CAKE/CUPCAKES. ALL cancellations and reschedules are subject to forfeit of your deposit.
3. PLEASE MAKE SURE YOUR GUESTS KNOW WHAT TIME YOUR PARTY BEGINS & ENDS
4. PLEASE PAY YOUR PARTY BILL WHEN YOUR HOSTESS DELIVERS THE “CHECK”.
5. The $40 Laser Tag add-on covers only names on your list for 1 game each, no substitutions please ($5/person for VIP Private Parties.)
6. The birthday gift skates that are included in Extreme parties, (available choices are GTX 500 OR ZTX models) need to be fitted 1 week prior to your party's date to ensure availability of your child's specific size and color choice. Your party's balance must be paid in full before new skates are delivered.
In order to make your event at Skate Away the best experience it can be, we want to make sure we communicate to you everything that you need to know. We want to ensure that there are no misunderstandings regarding the services we are providing to you. We ask that you read this agreement, sign it, and bring it with you on the day of your party.
Your party reservation was secured with a non-refundable deposit. All deposits are non-refundable, but ARE transferrable, should you need to move your party to another date. Reschedules must be made with at least 48 hours notice(Private parties are 2 weeks).
We recommend that you and your guests arrive at least 30-minutes prior to your table time on our Saturday 12noon-10pm session(with the exception of the 12:00 table time),to allow for late arrivals before you sit down to eat. Your Table Time is the 120-minute window we have scheduled you for in our Party Zone, to enjoy your pizza and cake. Please do not ask us to push this time forward or back, as there are other parties scheduled before and/or after your party, so we must stick to our schedule. Once your table time has ended, we will no longer admit guests on behalf of your party (This includes parties that do not have all 10 guests). We cannot be responsible for late guests after your party time.
Please arrive on time to give our cashier your guest list. Our cashier must have your guest list [filled-out on the Skate Away Birthday Guest List form] in order to be able to check-in your guests. If you arrive with your list in any other format, you will be asked to re-write it on one of our forms. Please note that Skate Away’s staff members are not permitted to complete your guest list for you, so please don't ask them to.
Our birthday party packages are priced for children. Our party packages include 10 children (VIP Private Parties are 30*). There will be an additional charge for each additional child after the first 10. Please refer to the party flyer for the charge that applies to your package. You will only be charged based on the number of children that attend your party (not based on the number of names on your guest list). Adult parties will count all children and adults as guests. A final headcount will be taken before your bill is finalized. It will be cross-checked against the arrival count from the guest list. You will be given your bill to review and pay at your table time. Any “party extras” (food, novelties, etc.) will be added to your bill. Your original deposit will be deducted from your party total, before you are presented with your final balance due. We accept cash as well as debit and credit cards for your final payment. We do NOT accept checks!
Please let the parents of your invited guests know that if they choose to bring along siblings between the ages of 4 and 17, they must pay the admission fee and skate rental fee (if skates are needed) in order to allow their uninvited children to enter. The only children (ages 4-17) allowed to enter the facility are those that are either on the guest list, or have paid the admission fee to enter. Non-skating parents or children (ages 3 & under) of invited guests are free spectators. If they decide to skate or participate, they must pay that day's admission charge and skate rental fee or sign in on your guest list. Please remind your guests that socks are required to participate. Please be respectful of our policies.
We offer lockers for your personal items, to keep them secure. Lockers cost $0.50 (2 quarters). We are not responsible for lost or stolen items.
All of our parties come with a Party Hostess to assist with set-up and clean-up. We gladly accept your themed plates, cups, and napkins, if you choose to bring them instead of using the paper products we provide. Your Hostess will set your table, prepare the food for your party, and plate your pizza/pour your drinks. When your table time is over, she will clean-up. Please note: Birthday cakes are not included in our party packages. Also, we do not allow any outside ice cream, food, or drinks, except for your cake or cupcakes, on the day of your party. Balloons are allowed on the tables and we ask that you please take them to your vehicle after your table time, so the strings don’t get wrapped around the skate wheels. Please note that we do not allow any items to be hung on the walls.
If you have any questions or special needs, please let your party specialist know and they will gladly assist you. Our staff is dedicated to help you in every way possible! Please relax and enjoy watching the kids have a blast, we expect that your party will be very special and memorable at SKATE-AWAY USA of Greenwood!!!
Thank you for having your party at:
SKATE-AWAY USA
Your Family FUN Center
864-223-3114 Ext 2
To Print Guest Lists Online, please select the type of party you're having.
`
